Terms & Conditions
Credit Card Security
Wetroom World use PayPal as a means of accepting payment as we believe this provides you with the best possible security for credit card payment.
Wetroom World will not disclose our customers’ details to any third party.
Customs and Excise Duties
All products have Value Added Tax (VAT) included in the price. For orders shipped to outside the United Kingdom and EU VAT will be deducted at the rate of 20%
Please note that we are not VAT registered and therefore cannot supply VAT invoices
All prices are given in pounds Sterling. Your credit/debit card will automatically convert the value of your order into your local currency.
Confirmation of your Order
We will e-mail you as confirmation that your order has been received. Our aim is to dispatch all orders within two working days. Where orders cannot be dispatched within four working days you will be advised about this via e-mail.
Carriage and shipping charges
Wetroom Kit prices are inclusive of UK mainland delivery. There is an additional surcharge of £45 for UK offshore delivery.
Glass Screens and Doors for UK mainland delivery have a carriage charge included . There is an additional surcharge of £30 for UK offshore delivery.
We have a nil returns policy on special order bespoke screens and trays
Any damages or shortages must be reported to us within 48 hours of signing for your delivery, we will not accept responsibility for any missing or damaged products after this time.
Wetroom World provides access to the Wetroom World website (the "website") and sell our products to you subject to the conditions set out on this page.
Please read these conditions carefully before using the the Wetroom World store website. By using the Wetroom World website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future theWetroom world store service you will also be subject to the guidelines and conditions applicable to that service.
Conditions Relating to Your Use of the Wetroom World.co.uk
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the wetroom world store 7 Ardenconnel Mews , Rhu , Helensburgh Argyll & Bute
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
If goods are damaged or faulty upon delivery you should contact Wetroom World immediately. We may require both product and original packaging to be returned before we are able to supply a replacement.